Refund Policy
Last Updated: December 28, 2025
Thank you for choosing ORUSH AI. We strive to provide the best possible experience for our users.
No Refunds After Purchase
At ORUSH AI, we offer a very generous free tier (Blossom) that allows you to experience the core features and capabilities of our platform at no cost. This free access is designed to help you determine if our premium subscriptions (Zest and Juice) meet your needs before you commit to a purchase.
Due to the nature of our digital services and the availability of the extensive free tier, we do not offer refunds once a subscription has been purchased.
Why This Policy?
- Generous Free Tier: Our Blossom plan provides ample opportunity to test our services.
- Immediate Access: Upon upgrading, you receive immediate access to premium models and features, which are provided by external partners with associated costs.
- Service Sustainability: This policy allows us to continue providing high-quality access to the latest LLMs and maintaining our platform.
Subscription Cancellation
While we do not offer refunds, you can cancel your subscription at any time. Your access to premium features will continue until the end of your current billing period, after which your account will revert to the free Blossom tier.
Exceptional Circumstances
If you believe there has been a billing error or if you experience significant technical issues that prevent you from using the service, please reach out to our support team. We will review such cases on an individual basis.
If you have any questions regarding this policy, please contact our support team.